Solutions – Aurum(Integrate)
In addition to our custom software and process engineering services, Element 79 offers a world class suite of ERP integration solutions known as Aurum(Integrate). Each Aurum(Integrate) module provides a stand-alone feature set, working seamlessly with existing ERP platforms, to provide a rich feature set of business intelligence, insight, automation, and education solutions that streamline data workflows and add value across your whole business process.
Aurum(Integrate) is available as an end-to-end solution or as individual modules.
Aurum(Intercept) is a single solution that connects to all of the disparate database driven solutions across your business, scans for data entry events that need immediate attention, and proactively notifies your team so they can take action. Aurum(Intercept) has a broad range of use-cases. Our customers depend on Aurum(Intercept) to notify sales managers of price margin exceptions in customer quotes, alert order verification teams of sales orders with missing customer information, and provide account management teams with real-time information on any activity that might impact key client relationships.
Aurum(Generate) is a full featured suite of lead generation management tools. Marketing campaigns can be tracked to new customer engagements, orders, and customer satisfaction metrics. Aurum(Generate) provides deep insight and analysis on marketing initiative effectiveness and conversion rates.
Aurum(Engage) is a cradle-to-grave opportunity tracking platform. Aurum(Engage) provides a rich feature set for automating chain-of-responsibility management throughout complex sales cycles, providing real time insight to your whole team. Aurum(Engage) tracks, notifies, and updates everyone involved in the discovery, sales, and delivery stages of client engagements to keep the sales process moving forward efficiently.
Aurum(Resolve) is an incident management and response automation platform. When things don’t go to plan, Aurum(React) provides the tools your team needs to take action. Product delivery exceptions, manufacturing delays, and customer support incidents can all be documented, tracked, and resolved more efficiently and proactively when everyone on your team has access to dependable and current information. Aurum(Resolve) drives customer loyalty and shortens resolution timelines.
Aurum(Instruct) is a process documentation and training platform that helps ensure that your whole team has the information and training they need to comply with business critical processes and procedures. Ensuring efficient and accurate knowledge transfer and consistency is a critical component of any data-driven business’s success and profitability. Aurum(Instruct) is a powerful platform for documentation, training, reference, and accountability.
Aurum(Insight) is a rich set of business insight and reporting tools. Aurum(Insight) provides a single portal that connects to disparate data sources throughout your organization, automating the complex process of gathering, correlating, and interpreting information in meaningful and actionable ways. Simply stated, Aurum(Insight) provides better data so you can make better decisions.